This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

The Artist Project Exhibitor Manual
April 11-14, 2024
Better Living CentreToronto
  • Aboutexpand_more
    • Contact Us
    • Our Partners
  • Onsiteexpand_more
    • Move-In/Move-Out
    • Your Booth
    • Onsite Logistics
    • Sales
    • Safety, Security & Insurance
  • Marketing & Promotion
  • Tickets & Badges
  • Hotel Partners
  • Code of Conduct
  • Untapped
  • Exhibitor Seminars
  • Move-In/Move-Out
  • Your Booth
  • Onsite Logistics
  • Sales
  • Safety, Security & Insurance

Artist Project Exhibitor Kit

Show Floor Safety

Show floor safety is everyone’s responsibility. All participants at Artist Project must comply with the legislation contained in the Occupational Health and Safety Act and its regulations, which is governed by the Ontario Ministry of Labour.

All booth personnel involved with the move in and/or move out process (ie. material handling, erecting/dismantling exhibits, etc.) must wear personal protective equipment wherever exposure to head or foot injury is possible. For example, proper footwear must be worn during both move in and move out. (ie. open-toed sandals or high heeled shoes are NOT appropriate footwear).

No children aged 15 and under are allowed on the show floor during move in. During move in and move out, the show floor can be a very dangerous area with vehicles and forklifts moving through the aisles, not to mention the possible trip hazards like nails, and other debris. We must abide by the Occupational Health and Safety Act, which stipulates that absolutely no children aged 15 or under be allowed onto the show floor during these times. Please make the necessary child care arrangements.

In order to ensure that everyone understands the importance of this policy, all exhibitors are required to fill out and submit the Health & Safety Declaration Form linked below. 

To complete the mandatory Health & Safety Declaration, click HERE.


All display materials (excluding artwork) such as fabric etc. must be fireproofed or made of a fire retardant material. Styrofoam and foam core are absolutely forbidden.

In accordance with the Occupational Health & Safety Act and its applicable regulations, fireproofing cannot take place on the show floor during move in. Please make arrangements to have any drapes, carpeting, etc. treated ahead of time. We recommend the following company:

T. 905-673-0707

Onsite Security

Artist Project is staffed during the day in the exhibit hall from move in through move out and building security is in place overnight. In addition to this protection, we strongly suggest that you take the following precautions:

  • Wear your badge during move in and move out to help identify anyone who does not belong in the building
  • Do not leave your keys or valuables (such as purses, cash boxes, or artwork) in your vehicle at any time
  • During show hours, keep your personal items such as purses and briefcases locked up and out of sight from the public. They should not be left behind walls or underneath tables since this is the first place that is targeted. The safest option is to keep your cash and credit card receipts in a money belt or pouch that you wear 
  • Do not leave any cash or credit card slips in your booth overnight, please take them with you
  • Make daily bank deposits
  • Report suspicious behaviour to the Information Desk immediately
  • Do not leave your booth unattended, not even for a second during show hours. At show closing, do not leave immediately – please wait until the public clears the floor
  • Ensure yourself for the duration of the show for protection from things like theft, damage, bodily injury, and other hazards
  • Walk to and from the Better Living Centre with someone, especially if carrying large sums of money. Upon request, Exhibition Place Security Services will provide a security escort to anyone who does not feel comfortable walking to their mode of transportation. Make arrangements by calling Exhibition Place Security Services at 416-263-3333. Please be sure to schedule your security escort early in the day
  • Authorize each credit card purchase while the customer is in your booth to avoid dealing with declined authorizations
  • The art storage area has monitored and limited access before, during and after show hours. You must check in with the attendant to have access to your storage spot

Liability Insurance

Informa Canada will not be responsible for any injury, damage or theft occurring on the way to or from the show or while onsite. Exhibitors must secure adequate insurance coverage protecting themselves and all exhibit material from damage or theft. 

As a part of your contract you are responsible for any loss or damage occurring at your booth. Please see Clause 5 of Schedule A in your contract.

If you do not have liability insurance, a minimum policy of $5,000,000.00 is recommended. Call your insurance company to become insured for the duration of the show. Alternatively, you can contact Exhibitor Insurance to purchase insurance for the duration of the show.

Please note: It is not necessary to send the Artist Project a copy of your insurance although we recommend that you bring a copy for yourself to the show.

To order insurance through Exhibitor Insurance, click HERE.